As GCC governments accelerate their digital transformation agendas, artificial intelligence (AI) has emerged as a game-changing enabler of smart governance, efficient services, and predictive policymaking. But launching AI initiatives without a cohesive strategy can lead to siloed systems, wasted investments, and public mistrust.

To succeed, public sector organizations must shift from experimentation to execution — embedding AI into strategic planning, capability development, and service design.

5 Pillars of a Strong AI Strategy for Government:
Define national & institutional priorities:

AI must support strategic objectives like Vision 2030 or Oman Vision 2040.

Build internal AI capabilities:
Upskill employees to understand and co-create AI solutions with vendors.
Address ethics, privacy & inclusion:

Build trust through transparency, bias mitigation, and data security protocols.

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Launch pilot projects with clear KPIs:

Use short-term wins to build momentum and inform scale-up.

Continuously optimize:

Leverage feedback loops to refine use cases and measure social impact.

Example – UAE AI Strategy 2031:

The UAE was among the first globally to appoint a Minister of AI. Their strategy spans AI education, government services, smart policing, and public health forecasting — underpinned by frameworks for readiness and governance.

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Takeaway:
AI in the public sector isn’t about replacing people — it’s about enabling better services, faster responses, and more resilient institutions. The challenge is not tech—it’s leadership.
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